Frequently Asked Questions

The most common include aging, coffee, tea, red wine and tobacco.


Teeth whitening is a bleaching process that lightens discoloration of enamel.


There is a small plastic disk underneath the batteries to prevent the light from turning on during shipment. Remove this disk and the light will work. The clear plastic disk can easily be missed, so look closely under the batteries.


If this is the case, you will have to purchase a new battery. These are called lithium coin cell batteries and can be purchased online or at a variety of supermarkets and convenience stores.


Teeth whitening products should not be used if you are under 18 years of age, are pregnant, wear braces, suffer from periodontal disease, tooth decay, jaw problems, irritable gums or teeth, colitis or any other health condition.


The whitening gel is placed into your custom fitted retainer, once inserted over your teeth the active ingredient in the gel starts to break down. Oxygen enters into the enamel and dentin which in turn breaks down the stain inside the tooth. The structure of the tooth is not changed, only the colour is made lighter.


Yes! Research and clinical studies indicate that whitening teeth with custom retainers using our formula is safe for healthy teeth and gums. However, always follow the directions and do not exceed the recommended treatment duration.


Results can vary, teeth whitening can show dramatic results in just a few days. Most people will see a substantial improvement within 1-2 weeks.


Once you have whitened your teeth, your teeth should always be whiter than they once were. However, as we continue to go about our day-to-day life, our teeth will start to stain again. To keep them white all the time we recommend repeating the treatment every 3-6 months, or regularly using a teeth whitening toothpaste or whitening pen.


All whitening gel should be stored in a dry cool environment. Generally the shelf life of most teeth whitening products is approximately 12-24 months. However, the potency of the whitening gel should still remain effective for a couple of months past this date.


All you need to do is place a continuous line of gel half way up on the inner side of outer wall of the retainer so that it forms a rope-like line of gel. When you place the retainer over the teeth, the teeth will displace the gel to cover the tooth surface.


The white spots are minor hypo-calcification spots. During the teeth whitening process, the chemical reaction of the peroxide breaking down generates some slight heat inside the tooth, and this heat causes the pulp and dentin to expand. This expansion pushes water out of the tooth. This is what we refer to as dehydration of the teeth. Some of the whitening that you see is most likely initial dehydration, not actual whitening. This usually lasts around 72 hours.


Whitening will NOT whiten your crowns, caps, fillings or veneers. Whitening gel will only whiten enamel.

Sensitivity & Side Effects

All whitening gel causes some degree of tooth sensitivity. This is discomfort due to hot and cold fluids, and sometimes even air. This is normal and an expected side effect. If your teeth do become sensitive, try completing the treatment every second day or reduce duration. Sensitivity should disappear completely within 1-3 days after completing the treatment. The You still achieve the desired results, it will just take a little longer. Gum irritation can also occur, especially if you overfill your retainer.You will notice that your gum will become white, however, this will disappear shortly after you stop your treatment. You can also place vitamin E oil on the affected area to reduce irritation.


Either your retainers are covering the gum area or you filled your retainer with too much gel. Simply reduce the amount of whitening gel in your retainer. The gums will return to normal in a few hours. You should avoid any further treatment until your gums are fully healed and avoid any hot foods until then. Next time use less whitening gel and only wear the retainer for half the recommended time.


Extended Frequently Asked Questions

Are teeth whitening strips bad for your teeth?
Are teeth whitening kits safe?
Are teeth whitening strips safe?
Are teeth whitening strips good?
Are teeth whitening kits bad for your teeth?
Are teeth whitening products safe?
Are teeth whitening safe?
Can teeth whitening cause cancer?
Can teeth whitening cause gum recession?
Can teeth whitening cause canker sores?
Can teeth whitening strips damage teeth?
Can teeth whitening burn your gums?
Can teeth whitening damage your teeth?
Can teeth whitening gel expire?
Can teeth whitening go wrong?
Can teeth whitening cause headaches?
Does teeth whitening work?
Does teeth whitening hurt?
Does teeth whitening with laser work?
Does teeth whitening laser hurt?
Does teeth whitening with LED work?
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Do teeth whitening pens work?
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Do teeth whitening toothpastes work?
Do teeth whitening strips expire?
Do teeth whitening gels work?
Do teeth whitening strips hurt?
Does teeth whitening strip enamel?
Does teeth whitening toothpaste work?
Does teeth whitening work on yellow teeth?
Can you have teeth whitening while pregnant?
Can you have teeth whitening with fillings?
Can you have teeth whitening with crowns?
Can you have teeth whitening with receding gums?
Can you have teeth whitening with veneers?
How does teeth whitening work?
Is teeth whitening bad?
Is teeth whitening worth it?
Is teeth whitening dangerous?
Is teeth whitening permanent?
Is teeth whitening gel safe to swallow?
Is teeth whitening bad for you?
Is teeth whitening painful?
Should teeth whitening gel be refrigerated?
Should teeth whitening hurt?
Should teeth whitening trays hurt?
Pain when teeth whitening
What teeth whitening is safe?
What teeth whitening products do dentists use?
Sensitivity when teeth whitening
When to use teeth whitening strips
Tips when whitening teeth
Teeth whitening when pregnant
Who does teeth whitening work?
How much does teeth whitening cost?
Why teeth whitening hurts
Why is teeth whitening bad
Why is teeth whitening good
Why teeth whitening causes sensitivity
Why teeth whitening is important
Why does teeth whitening hurt
Why teeth sensitive after whitening
Will teeth whitening work on my composite fillings?
Will teeth whitening remove stains?
Will teeth whitening remove white spots?
Will teeth whitening work on caps?
Will teeth whitening whiten crowns?
Will teeth whitening work for me?
Will teeth whitening work on veneers?
Will teeth whitening whiten fillings?
Will teeth whitening remove stains from braces?
Will teeth whitening work on crowns?